The food, size of the pool and helpfulness and friendliness of the staff.
Tamica
May 2024
Plenty of options for everyone.
Rohit
April 2023
Bed and pillows were superb! Facilities were good, and staff were polite and friendly
Humberto
April 2024
everything except for the beach
Alena
October 2023
The hotel and pool are beautiful. Nice amenities and activities, especially for kids - my main focus, staff was very friendly and the (mainly Mexican) food was amazing - although very similar everyday. The options at the coffee corner are amazing, don’t miss it and great food options at the pool too!!
Elvira
January 2025
We loved the pool, the restaurants and the nightly entertainment. Our kids enjoyed every moment of our stay. A true all inclusive experience! Everything that you need in one place! OUTSTANDING STAFF! - Pier 8- November 27- Ramon took good care of us during lunch that we we went back for dinner and he was exceptional! - Gondola - November 28 and 30, December 2 - Eduardo Carillo and Alexis Tun - The best duo! We celebrated my wife's birthday on the 30th and they made it extra special! Our last evening was above and beyond our expectations! - Pool side- Santiago - he made sure we were taken cared of and well hydrated!
Allan
December 2024
We enjoyed the facility the service the staff and all the amenities that we received. Couldn’t have asked for a better experience
Adrienne
April 2024
Moon Palace is an incredible place to go for a little get away. The staff is amazing and willing to help you with anything. Extra activities such as massages were very relaxing/ exiting. I would definitely recommend Moon Palace to a friend.
Nikkie
January 2024
Moon Palace is huge, with lots of pool area and places to chill by the pool. Looks like lots of things to do and places to eat. Room was nice, and had comfy beds.
Ruben
November 2024
Great all inclusive experience, lots of activities and good food and restaurant choices. Wonderful playroom, good drinks too!
Noga
January 2025
Reservations:
+1-833-728-2041